top of page

SHIPPING & RETURNS

Shipping Policy

-Items are typically shipped within 2-3 working days of order confirmation. Delivery takes 3-7 working days.

-Once your order is dispatched you should receive an email with your tracking reference number and a link to the delivery company's parcel tracking website.

-Unfortunately we do not ship internationally at the moment but hopefully we will be able to do that in the near future.

-UK Standard Delivery: Delivery within 3 - 7 working days - £3.20

Return & Exchange Policy

-You are not able to change or cancel the order once placed but you can request a return.

-You can return the unwanted items within 14 days of receiving it as long as the items are in the original resale-able condition.

-Please email us at customer.info.outcast@gmail.com for a return form (refund or exchange).

- We aim to refund you 14 days of receiving the items. 

​-Items worn, used and unsalable will be rejected and returned back to you.*

-It is free to return the unwanted items but please email us at: customer.info.outcast@gmail.com to process your request.

-If the items are lost in return transit, we are not responsible for it unless you have proof of tracking receipt for the items.

​

​

*All Items must be in original, resalable condition.

*Please make sure all returned items are well packaged, so it does not damage in the post.

bottom of page